Data Request
Ask for the data we hold on you back, corrected or deleted, and we answer within five days
Effective September 7, 2026 Response time 5 days Contact office@gerixaq.com
Gerixaq keeps very little on any one person, because the site runs on inquiries and phone calls rather than accounts. This page explains exactly what exists, how to ask for it, and how long it takes us to answer.
What we actually hold
The inquiry form writes your name, phone number, email, address, the kind of question you asked, your message, any specification you typed in, and your consent tick into our records, along with the IP address, browser user-agent, the page that referred you, and the two timestamps for when the form loaded and when you sent it. The chat widget keeps the conversation itself and a token in your own browser so you can return to it. If you accepted or declined our cookie banner, that single choice is stored under the key site_consent_v2 in your browser and nowhere else. We do not run accounts, we do not store passwords, and we never take payment or card details through this site, so none of that exists to request.
What you can ask for
Under Texas and other US state privacy law — including the California Consumer Privacy Act as amended by the CPRA for California residents — and under the GDPR for anyone reaching us from Europe, you can ask us to:
- Send you a copy of the personal data we hold about you.
- Correct something in that record that's wrong.
- Delete an inquiry, a chat transcript, or your consent record outright.
- Tell you which of the recipients listed below actually received your data.
We do not sell personal data, so there's no sale to opt out of. A request costs nothing and does not require you to have bought anything from us first.
How to ask
Email office@gerixaq.com or call +1 (743) 555-1641 during office hours and tell us which of the above you want, along with enough detail — your name, phone or email as you gave it to us — for us to find the record. We reply within five days, and if the request is genuinely complicated we'll tell you that directly rather than let the clock run out quietly.
Retention, in real terms
How long each kind of record actually stays with us
Not "as long as necessary" — the actual clocks we run against.
| Record | Kept for |
|---|---|
| Inquiry-form submissions and email copies | 36 months |
| Chat transcripts | 6 months |
| Server and access logs | 60 days |
Consent choice (site_consent_v2) | 12 months |
Who else sees it
The recipients we actually send data to, named one by one
| Recipient | What they get, and when |
|---|---|
| Google Ireland Ltd / Google LLC | The gclid click identifier and consent signals from Google Ads, only after you allow storage. |
| Microsoft Ireland Operations Ltd | The msclkid click identifier from Microsoft Advertising, covered by the Microsoft privacy statement. |
| Meta Platforms Ireland Ltd | The fbclid click identifier, where a Meta Ads campaign is running. |
| Our hosting provider | The server that runs this site and stores the enquiry database. |
| Our mail provider | The notification email that carries your inquiry to our inbox. |
Full detail on how these platforms use click identifiers and Consent Mode is on our privacy policy and cookie policy pages.
Make a request
Write, call, or use the inquiry form and mark it as a data request
A request costs nothing, is answered within five days, and does not obligate you to buy anything from the catalog.